Universal Orlando

As Universal Preferred Travel Agents, we have been through extensive training and are graduates of the Universal University program.

Universal Orlando
Universal Orlando


What We Offer

We are very lucky to be part of a team working directly with Universal booking, and planning so we get a first-hand look at all packages, pricing, and promotions. Because of our outstanding sales and relationship with the Universal Parks & Resorts Company- we are proud to be part of an exclusive group of travel agencies and our agency has been designated as a Universal Preferred Travel Agency.

While our planning services are generally complementary to you when you book your vacation with us, we also realize no two vacations are the same. We are here to help you plan your magical vacation every step of the way through complementary vacation guidance, as well as full premium concierge services. We know that family time is so important, and we hope to take the stress of planning off you so that you may simply enjoy with your family and make some pretty amazing memories together!

Universal Preferred Travel Agent


Our Process

Initial Consult

We will offer an initial consult phone call to discuss vacation packages and what is most important to your family in planning this magical vacation.

Package Proposals

We will then provide you with vacation package options that think will work well for your family. These packages include room accommodations and theme park tickets tailored for your family’s needs and wishes. Of course, we will explain all of the options so that you can see what will fit best for your family.

Booking Process

As your vacation planner, we will work with you from the quoting to then booking process. We will assist in the vacation package booking, and work through details while sharing our expert tips and tricks to ensure this is the vacation of your dreams! If you are feeling like you need more assistance, we have planning options to fit every family’s needs.

Ensure Best Value

We will ensure the best value for your vacation dollar. We will not only monitor for the best pricing, but we will also ensure your money is well spent on the things that matter to you most!

Expert Advice

As your expert Universal Preferred Travel Agent, we will work with you to ensure our expert vacation guides and advice is provided along the way, so that you are prepared and ready to enjoy your vacation in the magic!

Provide Support

We will be your travel advocate and support before, during and after travel all while providing the best and most accurate direct from Universal resources and travel news.


All About Universal Orlando

Resorts & Benefits of On-Site Stay

Travel resources for Universal Resorts including Premier, Preferred, Prime Value, and Value resorts.

Visiting CityWalk

A fun experience for the entire family, with lots of quick and full-service restaurants.

Universal Park Tickets

Understanding the many park ticket options at Universal Orlando Resort.

Unlimited Express Pass

There are different types of Express Pass- so it is important to understand what you are eligible for with your pass.


Universal Hollywood

A full day of action-packed entertainment all in one place: thrilling theme Park rides and shows, a real working movie studio, and Los Angeles’ best shops, restaurants and cinemas at CityWalk.

Additional Information

Take a look at everything Universal Orlando has to offer.


Hear From Our Clients

Jennie Schmitt is my go-to for all things Disney. This year we added Universal and thank goodness we did! It is so very different from Disney, but with the tips she gave us in hand, we had an amazing time! I will end this by saying that if I hear people even whispering about Disney, I immediately throw Jennie’s name out! It’s too wonderful a service to pass up!


We had the best time! Tanya was great!  Her attention to detail, preparation, and knowledge of the parks and surrounding services was such a comfort to my family and I. I have and will continue to promote practically perfect vacations to everyone I know!  Thanks so much!


PPV and Alyssa Hicks made our family vacation dreams come true!  From arranging our hotels, to ground transportation our week at Disney World and Universal Studios was perfect, not practically.   No worries over anything because we knew Alyssa was just a text or call away – like having our tour guide with us.  Disney World is very tech/app oriented now, so be sure to understand that before going. Staying on the grounds at the Beach Club with a kitchen suite meant less time at restaurants. My favorite was the Portofino Resort!  In the middle of the week, we took a break to relax by the Villa Pool, felt I was in Italy.   PPV is the only travel service I would use to plan my Disney & Universal trip!  5*****.

Universal Preferred Travel Agent


Is Volcano Bay a theme park?

Universal Orlando brands Volcano Bay as a water theme park and often refers to it as their third theme park, but it is simply a themed water park.

Where is the Wizarding World of Harry Potter located?

The Wizarding World of Harry Potter is located in both Universal Studios Florida and Islands of Adventure. The Universal Studios Florida area features a London waterfront, which serves as an entrance to Diagon Alley. The Islands of Adventure area features Hogsmeade Village and the iconic Hogwarts Castle.

What is Universal Express Pass?

Universal Express is Universal Orlando’s express line system. At Universal Studios Florida and Islands of Adventure, the pass allows guests to wait in a separate queue with significantly shorter wait times. It also grants early access to shows so guests can locate better seats. At Volcano Bay, the pass allows guests to skip the Virtual Line. Universal Express is available at most attractions and shows at the resort.

What is Universal CityWalk Orlando?

Universal CityWalk is a shopping, dining, and entertainment complex. Here, you can catch a movie, play golf, shop, and enjoy various quick service and full-service restaurants. The complex connects the two main theme parks—Universal Studios Florida and Islands of Adventure.

How can I board the Hogwarts Express?

Although the Hogwarts Express is a ride, it also serves as a transportation system that connects Universal Studios Florida and Islands of Adventure. Because of this, you are required to have a park-to-park admission ticket or annual pass. A single park ticket of any kind will not grant you access onboard the train.

What is Single Rider?

Universal Orlando offers a Single Riders queue for most attractions throughout their parks. The Single Riders line is intended for those riding the attraction alone, but it can also be utilized by groups of people. However, it should be noted that those entering the Single Riders line in a group will be separated from each other. The line operates by placing guests in the Single Riders queue in rows or vehicles that are not fully occupied by a group who waited in the regular line or Universal Express line. Due to this, the Single Riders line may have a shorter wait time than the regular line, which is why Universal occasionally promotes it at busy rides. Single Rider is based on availability and is subject to change without notice.

Magic Moments with PPV

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